FAQ

1. Supervision for Children:

• Question: Do children need supervision?

• Answer: Yes, children under the age of 12 require supervision by their parents or guardians at all times.

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2. Food and Beverage Policy:

• Question: Are outside food and drinks permitted?

• Answer: External food, beverages, or snacks are not permitted within our premises. 

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3. Cake Policy:

• Question: Can I bring my own cake?

• Answer: While guests are welcome to bring their own cake, please be aware of a nominal fee of $25 for outside cakes. Additionally, we provide plates and cutlery for your convenience.

Parents can bring their own cake at no charge when booking our Shamrock Junior Party Package. 

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4. Arcade Game Operations:

• Question: Are your arcade games coin-operated?

• Answer: Yes, our arcade games operate on a coin-based system, accepting only loonies and toonies.

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5. Refund Policy:

• Question: Do you issue any refunds?

• Answer: Regrettably, we do not provide refunds for any transactions. Please check our refund policy: 

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Bowling lane reservations inside of seven (7) days are non-refundable

Bookings outside seven (7) days can be cancelled and will be compensated with a Shamrock Gift Card. 

No cash or CC refunds are given at any time!

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6. Bowling Shoe Requirement:

• Question: Are bowling shoes mandatory?

• Answer: Indeed, bowling shoes are mandatory for all bowlers and individuals utilizing the lanes or benches.

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7. Age Restrictions:

• Question: What is the legal age to be at Shamrock?

• Answer: Participants aged 6 and older are welcome to engage in bowling activities, with no upper age limit. However, children under 6 may accompany guests but are not permitted to bowl.

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8. Reservation Policy:

• Question: Do we need to make a reservation?

• Answer: We strongly encourage making reservations, particularly during weekends when demand is high. Reservations are exclusively accepted online, and inquiries about package bookings may be directed via email.

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9. Closure Information:

• Question: Do you close during the year?

• Answer: Yes, we close our establishment during the months of July and August.

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10. Operating Days:

• Question: Are you open the whole week?

• Answer: Our operation spans from Wednesday to Sunday. Please refer to our posted hours of operation for more details.

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11. Bowling Options:

• Question: Do you have 10-pin bowling?

• Answer: No, we only offer 5-pin bowling, an original Canadian game known for its unique comedic twist.