FAQ
1. Do children need supervision?
• Answer: Yes, children under the age of 12 require supervision by their parents or guardians at all times.
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2. Are outside food and drinks permitted?
• Answer: External food and beverages are not permitted within our premises.
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3. Can I bring my own cake?
• Answer: While guests are welcome to bring their own cake, please be aware of a nominal fee of $25 for outside cakes. Additionally, we provide plates and cutlery for your convenience.
Parents can bring their own cake at no charge when booking our Shamrock Junior Party Package.
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4. Are your arcade games coin-operated?
• Answer: Yes, our arcade games operate on a coin-based system, accepting only loonies and toonies.
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5. Do you issue any refunds?
• Answer: Regrettably, we do not provide refunds for any transactions. Please check our refund policy.
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6. Are bowling shoes mandatory?
• Answer: Indeed, bowling shoes are mandatory for all bowlers and individuals utilizing the lanes or benches.
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7. What is the legal age to be at Shamrock?
• Answer: Participants aged 6 and older are welcome to engage in bowling activities. Children under 6 may accompany guests but are not permitted to bowl.
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8. Do we need to make a reservation?
• Answer: We strongly encourage making reservations, particularly during weekends when demand is high. Reservations are exclusively accepted online, and inquiries about package bookings may be directed via email.​
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9. Are you open the whole week?
• Answer: Our operation spans from Wednesday to Sunday. Please refer to our posted hours of operation for more details.
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10. Do you have 10-pin bowling?
• Answer: No, we only offer 5-pin bowling, an original Canadian game known for its unique comedic twist.