top of page

FAQ

1. Do children need supervision?

• Answer: Yes, children under the age of 12 require supervision by their parents or guardians at all times.

2. Are outside food and drinks permitted?

• Answer: External food and beverages are not permitted within our premises. 

3. Can I bring my own cake?

• Answer: While guests are welcome to bring their own cake, please be aware of a nominal fee of $25 for outside cakes. Additionally, we provide plates and cutlery for your convenience.

Parents can bring their own cake at no charge when booking our Shamrock Junior Party Package. 

4. Are your arcade games coin-operated?

• Answer: Yes, our arcade games operate on a coin-based system, accepting only loonies and toonies.

5. Do you issue any refunds?

• Answer: Regrettably, we do not provide refunds for any transactions. Please check our refund policy.

6. Are bowling shoes mandatory?

• Answer: Indeed, bowling shoes are mandatory for all bowlers and individuals utilizing the lanes or benches.

7. What is the legal age to be at Shamrock?

• Answer: Participants aged 6 and older are welcome to engage in bowling activities. Children under 6 may accompany guests but are not permitted to bowl.

8. Do we need to make a reservation?

• Answer: We strongly encourage making reservations, particularly during weekends when demand is high. Reservations are exclusively accepted online, and inquiries about package bookings may be directed via email.​

9. Are you open the whole week?

• Answer: Our operation spans from Wednesday to Sunday. Please refer to our posted hours of operation for more details.

10. Do you have 10-pin bowling?

• Answer: No, we only offer 5-pin bowling, an original Canadian game known for its unique comedic twist.

bottom of page